Our Covid-19 safety measures.

Ensuring we keep our customers safe on each and every journey.

Updated: 8th July 2021

 

 

Marchants Coaches take the safety and wellbeing of our customers & employees extremely seriously, we are doing everything we possibly can to keep them safe & reduce the risks of catching Coronavirus (Covid-19) when travelling on our vehicles.

 

The transmission of Covid-19 is primarily through people touching surfaces contaminated by the virus & then transferring that contamination to their mouth, eyes or nose. There is also a possibility of breathing in droplets expelled by another person when in close face to face contact.

 

Following the announcement by the Government to end Covid restrictions from Monday 19^th July 2021, we have produced the following travel guidance with advice from the Department of Transport (DfT), Department of Education (DfE) & Gloucestershire County Council (G.C.C.).

 

 

 

Symptoms:

 

• Passengers with a high temperature, a new continuous cough & a loss or change to their sense of smell or taste, should not travel.

• Please follow the appropriate self-isolation guidelines issued by the NHS. Visit nhs.uk/conditions/coronavirus-covid-19/ for details.

• Employees with symptoms will not be allowed to come to work & must follow the same guidelines.

 

Cleaning:

 

• Our vehicles undergone a thorough deep clean using bleach, disinfectant & other recommended cleaning materials daily.

• Particular attention is given to high touch areas including, but not exclusively handrails, handles, seatbelts, arm rests & bell pushes.

 

When boarding the vehicle:

 

• Face masks & coverings will no longer be mandatory, however, passengers are encouraged to continue to wear them.

• Dispensers located near to the front door containing hand sanitiser, is available on every vehicle.

• All bags should be placed on the floor by your feet or where fitted on vehicles in the overhead luggage lockers.

• Please do not place bags on seats next to you.

 

During the journey:

 

• We encourage passengers to continue wearing either a face mask or coverings during their journey, however this is not mandatory.

• Passengers should remain seated face forward at all times.

• Please only drink if absolutely necessary in hot weather.

• Food should not be consumed at any time during your journey.

• Where possible please keep windows & skylights open to help with ventilation if the weather permits.

• During hot weather, the driver will switch the air-conditioning to fresh air circulation to avoid circulating the air inside the vehicle.

 

When alighting the vehicle:

 

• Please remain seated until the vehicle has stopped.

• Ensure you have all your personal belongings and remember to remove all litter, disposing of it safely in a bin.

 

Our promise to you:

 

• Drivers will be encouraged to continue wearing face masks or a covering whilst driving, however this is not mandatory.

• We will continue promote the use of hand sanitiser & practice good hand hygiene at all times.

• We will ensure our cleaning policies are adhered to at all times.

• Our travel guidance will be updated on our website when new advice is released by the DfT, DfE, G.C.C. & the schools we serve.

 

We're here to help....

 

Please contact a member of our Operations Team if you require any assistance:

 

• Call: 01242 257585

• E-mail: operations@marchants-coaches.com

• Visit: Marchants Travel Shop, 61 Clarence Street, Cheltenham, GL50 3LB.